Customer perception plays a vital role in lead generation. How your audience sees your brand makes all the difference to whether or not they will interact with your business. This could be indirect ways, such as campaigns that you run online. It could also be direct...
While personalisation can be very effective with lead generation, over-personalisation can end up doing your campaigns more harm than good. Is it possible to over-personalise, though, and why is that such a bad thing? To understand why over-personalisation can drive...